Privacy Policy | Metafaz LLC

At Metafaz LLC ("We", "Our", "Us"), we take your privacy and security seriously. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use the Metafaz LLC website and services ("You", "Your"). Please read this policy carefully.

1. Information We Collect

In order to provide our services, we may collect the following types of personal information:

Identity Information: Your name, surname, company name (if applicable).
Contact Information: Your email address, phone number, billing address.
Billing and Payment Information: Credit card details or bank account information, payment history.
Server and Network Information: Your IP address, connection times, network traffic, access logs.
Technical Data: Data related to server and network performance, system events, error logs.

2. Use of Information

We may use the personal information we collect for the following purposes:

Service Provision: To provide our services, process customer requests, and offer support.
Billing and Payment Processing: To process payment information and issue invoices.
Technical Support and Security: To ensure account security, fix system errors, and provide support.
Legal Obligations: To comply with legal requirements and provide data in response to legal requests (e.g., court orders or DMCA requests).
Communication: To communicate with customers, send service updates, and provide notifications.

3. Sharing of Information

Metafaz LLC does not sell or rent your personal information. However, we may share your information under the following circumstances:

Service Providers: We may share data with third-party service providers such as payment processors, email service providers, and data centers to fulfill our services.
Legal Obligations: We may share personal information in response to legal requirements, court orders, government requests, or legal processes.
Privacy Agreements and Partnerships: We enter into agreements with third-party partners to ensure they protect the confidentiality of your data while providing services on our behalf.

4. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and pursue legitimate business interests. The retention periods for your data are as follows:

Customer Information: At least 3 years.
IP and Access Logs: At least 6 months.
Support and Communication History: At least 1 year.

5. Data Security

We implement appropriate security measures to protect your personal information. These measures include data encryption, secure servers, and access controls. However, please be aware that no method of data transmission over the internet is 100% secure, and there is always a risk of security breaches.

6. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to improve user experience and analyze website traffic. Cookies are small data files used to analyze website traffic and remember user preferences. For more information on cookie usage, please visit our Cookie Policy page.

7. Your Rights

You have the following rights regarding your personal information:

Access Right: You have the right to know what personal information we collect about you.
Correction and Deletion Right: You have the right to correct or delete your personal information.
Data Portability Right: You have the right to transfer your data to another service provider.
Withdrawal of Consent: You can withdraw consent at any time, but this will not affect the legality of any processing carried out before the withdrawal.

8. Links to Other Websites

Our website may contain links to third-party websites. These websites are governed by their own privacy policies. Metafaz LLC is not responsible for the content or privacy practices of these third-party sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website. To ensure your privacy is protected, we encourage you to review this policy regularly.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

Metafaz LLC
1621 CENTRAL AVE, CHEYENNE, WY 82001
Email: [email protected]